Due to the nature of our business and customization of products we can not accept returns, If you receive a wrongly printed item please reach out to us ASAP so that we are able to remedy the matter.
DTF Transfer Policy: DTF Transfers are non-refundable. We will not refund purchases due to user errors. We will however replace defective transfers at the time they arrive. We will request photos of such defects to approve these claims. This is a no refund/final sale item with the exception of defects before on arrival.
Note: DTF Transfers may arrive with powder and moisture which is caused by the shipping process, these 2 things are unavoidable. You will also experience moisture when the items are stored, so keep the transfers in a cool environment. To remove moisture you may sit the transfer under a hot heat press back side up for 90 seconds.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
